Register to speak with an adviser

Whether you have a clear idea of what you need, or are unsure where to start, our Advice team is here to help understand your situation and determine the most suitable advice for you.

Take the first step on your advice journey

Complete the details below and a member of our team will contact you shortly.

Please note if your question(s) relate to accessing and completing a Virgin Money Super form, or processing a transaction, you can call our Customer Care team on 1300 652 770, Monday to Friday, 8am-6pm AEST/AEDT.

* Mandatory Fields

First Name*

Please provide your First Name.

Last Name*

Please provide your Last Name.

Customer Number (if known)

State*

Please select your State.

Home Phone

Mobile Phone*

Please provide your Mobile number.

Email address*

Please provide your Email address.

(*Please use the email address associated with your Virgin Money Super account)

I would prefer a callback during the following time (optional):

Morning

Afternoon

Anytime

*We will endeavour to callback during the requested time, however during times of high call volumes, the callback may be outside the requested time.

What can we help you with? (multiple options can be selected) *

How can I maximise my super balance over time?

Am I on track for my retirement?

Can I access my super before I retire?

Do I have enough insurance cover?

Should I consolidate my super?

Can I speak with an adviser about aspects of my financial situation outside of my super?

Please select at least one advice.

Please provide any further details you can about your question(s)

I agree to provide my details to Mercer Financial Advice as the Financial Advice provider for Virgin Money Super*.

Please agree.

This communication has been prepared by Mercer Financial Advice (Australia) Pty Ltd (MFAAPL) ABN 76 153 168 293, Australian Financial Services Licence #411766. Address: 727 Collins St Docklands, 3008. Virgin Money Super is a plan in the Mercer Super Trust ABN 19 905 422 981. Issued by Mercer Superannuation (Australia) Limited ABN 79 004 717 533, Australian Financial Services Licence 235906, the trustee of the Virgin Money Super Plan which is part of the Mercer Super Trust ABN 19 905 422 981. 'MERCER’ is an Australian registered trademark of Mercer (Australia) Pty Ltd ABN 32 005 315 917. ©2025 Mercer. All rights reserved.

Virgin Money and Mercer regard the security of your personal information of the utmost importance. If you receive a suspicious email or one requesting information such as your account, PIN or log in details, do not open any attachments and report it to our Customer Care Team on 1300 652 770. You can learn more about online security at www.virginmoney.com.au/help/online-security.

For information on privacy and the handling of your personal information please refer to: the Mercer Australia Privacy Policy, available at mercersuper.com.au/privacy. You can contact Mercer’s privacy officer at privacy@mercer.com.au the Virgin Money Privacy Policy available at virginmoney.com.au/help/privacy-and-security. You can contact Virgin Money’s privacy office at privacy@virginmoney.com.au